7jjj Terms and Conditions — Complete Usage Policy

1 General Matters and Introduction

These terms and conditions ("Terms") form a legally binding agreement between the 7jjj platform and its users. When you register, log in, or use any service on 7jjj, you give your full consent to these terms.

7jjj is an online entertainment platform for users in Bangladesh, offering casino games, sports betting and related services. It is mandatory to read these terms and conditions in full before using our platform.

1.1 Definitions

• "Platform" refers to the 7jjj website, mobile version and all associated services.
• "User" refers to any person who operates a registered account on 7jjj.
• "Account Balance" refers to the total amount held in a user's account.
• "Bonus Funds" refers to money received through promotional offers, which can be withdrawn subject to meeting specific conditions.

1.2 Applicability

These terms apply to all users in Bangladesh. By using any service of 7jjj, you agree to comply with the full terms and conditions. If you disagree with any term, please refrain from using 7jjj.

2 Account Registration and Management

Opening an account on 7jjj is completely free. However, providing accurate and truthful information at the time of registration is mandatory.

2.1 Registration Requirements

• Each user may open one account only.
• The name, date of birth and address provided at registration must be accurate.
• Operating multiple accounts from the same device, IP address or payment method is prohibited.
• The registered email or phone number must be active and belong to the user.

2.2 Account Security

Keep your account login details completely confidential. Passwords or account access must not be shared with any third party. You are fully responsible for all activity that takes place on your account.

2.3 Updating Account Information

If any of your personal details change, notify 7jjj immediately. Providing false or misleading information may result in account suspension or closure.

3 Age Verification and Identity Confirmation

7jjj strictly prohibits use by minors. This platform is for persons aged 21 and above only.

3.1 Age Requirement

By registering, you confirm that you are at least 21 years of age. You may be asked to provide a government-issued ID (National ID card, passport or birth certificate) for age verification at any time.

3.2 KYC (Know Your Customer) Verification

• Identity verification may be required before making a withdrawal.
• A copy of your National ID card, utility bill or bank statement may need to be submitted for verification.
• Large withdrawal amounts may be delayed until verification is complete.

3.3 Protection of Minors

If there is suspicion that a minor is using the platform, 7jjj reserves the right to immediately suspend the relevant account and take necessary action. Parents and guardians are requested to keep parental controls active on their devices.

4 Deposit and Withdrawal Policy

7jjj supports all popular payment methods in Bangladesh and ensures secure transactions.

4.1 Accepted Payment Methods

7jjj supports the following payment methods: bKash, Nagad, Rocket, Upay and direct bank transfer.

4.2 Deposit Terms

• Minimum deposit amount: ৳200 (per method).
• Deposited funds are generally added to the account instantly.
• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts are strictly prohibited.

4.3 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals will only be made to the same method used for the deposit.
• Withdrawals may be held if bonus wagering has not been completed.

4.4 Failed Transactions

If a transaction fails, the relevant amount generally returns automatically to the original source. If the funds have not been returned within 48 hours, please contact our support team.

5 Bonus and Promotion Terms

7jjj offers various bonuses and promotional offers. These offers are available subject to specific conditions.

5.1 Welcome Bonus

New members are eligible to receive a 100% bonus on their first deposit up to ৳10,000. For example, depositing ৳5,000 will add an extra ৳5,000 bonus, bringing the total balance to ৳10,000.

5.2 Wagering Requirements

A 20x wagering requirement must be completed before the welcome bonus can be withdrawn. This means a total of ৳100,000 in bets must be placed for a ৳5,000 bonus.

5.3 VIP Program Cashback

• Bronze: up to 0.4% cashback per week.
• Silver: up to 0.8% cashback per week.
• Gold: up to 1.1% cashback per week.
• Platinum: up to 1.5% cashback per week.

5.4 General Bonus Terms

• Each promotion may be used only once per user.
• A specific time limit may apply for meeting bonus terms.
• In cases of bonus abuse, the bonus may be cancelled and the account suspended.
• 7jjj reserves the right to modify or discontinue any bonus offer at any time.

6 Game Rules and Regulations

All games on 7jjj are operated fairly and transparently. Each game has its own rules, which can be found in the game interface.

6.1 Casino Games

The casino section of 7jjj offers slots, fishing games, live casino and various other types of games. Each game has its own payout structure and rules.

6.2 Sports Betting

Betting is available on cricket, football, kabaddi and various other sports. Betting odds change regularly and the odds at the moment the bet is accepted are considered final.

6.3 Game Technical Issues

If a technical error occurs in any game, the relevant round may be cancelled and the staked amount will be refunded. 7jjj is not responsible for any losses caused by technical issues.

6.4 Prohibited Activities

• Using bots, automated software or any automation tools is prohibited.
• Using multiple accounts to take advantage of bonuses is prohibited.
• Colluding with other players to place bets is prohibited.
• Exploiting any vulnerability or flaw in the platform is prohibited.

7 Responsible Gaming Policy

7jjj is committed to responsible gambling. We believe entertainment should be enjoyable and never a source of stress.

7.1 Setting Limits

Users can set daily, weekly or monthly deposit limits on their account. This helps control excessive spending.

7.2 Self-Exclusion

If you feel that gambling is having a negative effect on your life, you can contact us to have your account suspended for a set period of time. Visit our Responsible Gaming page for more details.

7.3 Support

Gambling addiction is a mental health issue. If you or someone you know is affected by this problem, seeking professional help is advised. 7jjj is committed to raising awareness on this matter.

8 Privacy and Data Security

Protecting your personal information is 7jjj's highest priority. We use SSL encryption and modern security measures.

8.1 Data Collection

For the purpose of registration and service delivery, we collect names, contact information, transaction details and gaming activity data.

8.2 Use of Data

• For account management and transaction processing.
• For identity verification and fraud prevention.
• For providing customer support.
• For meeting applicable legal obligations.

8.3 Data Sharing

We never sell your personal information to third parties. Information may be provided to relevant authorities only where legally required. Read our Privacy Policy for more details.

9 Account Suspension and Closure Policy

7jjj reserves the right to temporarily suspend or permanently close an account in the following circumstances.

9.1 Grounds for Suspension

• Providing false or misleading information.
• Operating multiple accounts.
• Bonus abuse or attempted fraud.
• Use of unauthorized software or automation tools.
• Suspicion of money laundering or illegal activity.
• Violation of age-related conditions.

9.2 Refund of Funds After Account Closure

If an account is closed and no rule violation is found, the remaining balance in the account (excluding bonus funds) will be refunded. Bonus funds will be considered void.

9.3 Voluntary Account Closure

You may request to close your account at any time through our support team. It is advised to withdraw any remaining balance before closing the account.

10 Limitation of Liability

7jjj does not accept liability for the following matters.

10.1 Disclaimer

• Game losses caused by internet connection disruptions.
• Transaction delays caused by issues with the user's device.
• Delays or failures by third-party payment processors.
• Losses resulting from the user sharing account information with others.

10.2 Service Availability

7jjj reserves the right to temporarily suspend services due to maintenance, upgrades, or unforeseen technical issues. Prior notice will be given in such situations where possible.

11 Dispute Resolution Process

If you have any dispute or complaint, please contact our support team first. We always try to resolve issues in a friendly manner.

11.1 Complaint Process

• Step 1: Submit your complaint via 24/7 live chat.
• Step 2: Send a detailed complaint by email.
• Step 3: The senior review team will examine your complaint.

11.2 Resolution Timeframe

General complaints are usually resolved within 48 hours. More complex matters may require additional time. Users will be kept updated on the status of each complaint.

11.3 Final Decision

The decision of 7jjj's authority will be considered final, unless the user chooses to pursue appropriate legal channels. However, we always prioritize a friendly resolution.

12 Policy on Changes to Terms and Conditions

7jjj reserves the right to change, amend, or update these rules and terms and conditions at any time.

12.1 Notice of Changes

Users will be notified by email or on the platform in the case of significant changes. Continued use of the platform after changes have been made will be considered acceptance of the new terms and conditions.

12.2 Archive

Previous versions of the terms and conditions may be available upon request through the support team. The date of the terms and conditions is always noted at the top of the page.

12.3 Language and Interpretation

These terms and conditions are written in Bengali. If any ambiguity arises, the interpretation of 7jjj's authority will be considered final.