🛡️ Safe Gaming Policy

7jjj — Responsible Gaming is Our Priority

Play within your limits and enjoy it. At 7jjj, all protective tools — including deposit limits, self-exclusion, and time-outs — are right at your fingertips.

Why is Responsible Gaming Important?

7jjj believes online gaming should be an entertaining experience — not a source of financial or emotional stress. Following responsible gaming principles on our platform is a core part of our commitment. Every player has personal boundaries, and respecting those boundaries is the foundation of a healthy gaming experience.

Problems begin when gaming is seen not as entertainment but as a way to make money. At 7jjj, we are ready to keep you informed and help you in any situation. Our 24/7 Bengali support team is always by your side.

Age Restriction: For players aged 21 and above only. You must be 21 or older to register or play at 7jjj. Keeping underage individuals away from gaming is our strict policy.

Our Protective Tools

Set Deposit Limits

Limit how much you deposit on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately — increasing it requires a 24-hour delay.

Account Settings

Time-Out

Take a temporary break from 1 day up to 6 weeks. During this period, logging in or placing bets will be completely disabled, but the account is reactivated automatically when the break ends.

Temporary Break

Self-Exclusion

Choose a permanent self-exclusion lasting from 6 months to 5 years. The account cannot be reopened before the chosen period ends — this is the most effective long-term protection measure.

Long-Term Protection

Loss Limits

Decide in advance the maximum amount you are willing to lose within a set period. Once the limit is reached, gaming will stop automatically.

Financial Control

Reality Check

Set reminders for how long you have been playing continuously. A notification every 30, 60, or 90 minutes will give you information about your current gaming session.

Time Awareness

Minor Protection

Age verification is mandatory when registering at 7jjj. Use device-level parental control software to prevent younger family members from accessing gaming devices.

Age Verification

Signs of Problem Gaming

If any of the signs below appear in your own behavior, it is time to seek help. Be honest with yourself.

  • Feeling a strong urge to return to gaming repeatedly to chase wins or recover losses.
  • Hiding gaming spending or time from family or friends.
  • Repeatedly trying to stop or cut back on gaming but failing.
  • Spending money meant for daily expenses or debt repayment on gaming.
  • Feeling restless, irritable, or mentally uneasy when unable to game.
  • Spending time gaming while neglecting work, studies, or family responsibilities.
  • Thinking about taking out loans or selling valuables to fund gaming.
Remember: Problem gaming can happen to anyone — it is not a character flaw, it is a health issue. Seeking help is a sign of courage.

Contact Us for Help

If you feel gaming is having a negative impact on your life, do not wait — speak to our support team right now.

Chat with us in Bengali via 24/7 live chat — completely confidential.

Write to us by email:

[email protected]

Our support team is ready to help you with self-exclusion or setting limits.

How to Activate Self-Exclusion

Activate self-exclusion on your account in just a few steps and ensure responsible gaming.

1

Log In

Log in to your 7jjj account and go to Account Settings.

2

Responsible Gaming Section

Open the "Responsible Gaming" menu.

3

Choose a Time Period

Select your preferred duration — 6 months, 1 year, 3 years, or 5 years.

4

Confirm

Confirm your decision — once activated, changes cannot be made before the period ends.

Important: While self-exclusion is active, no deposits or bets will be possible on your account. Pending withdrawals will be completed through the normal process. Contact live chat if you need help.

Healthy Gaming Habits

Set a budget: Allocate a fixed amount each month for gaming — an amount whose loss will not affect your daily life.

Set a time limit: Decide how long you will play before you start. Use an alarm or reminder.

Keep wins in perspective: Enjoy a win, but stop before increasing your bets in pursuit of even bigger winnings.

Do not play under stress: Avoid gaming when you are feeling depressed, anxious, or under mental pressure.

Take breaks: Take at least a 10-minute break every hour. Drink water, go for a walk.

Do not chase losses: Chasing losses by placing larger bets to recover what you have lost is one of the most dangerous habits.

Advice for Parents

Some important steps to keep younger family members away from online gaming:

Lock your devices: Set a PIN or password on phones or computers that children do not know.

Parental control software: Block gaming sites on devices and monitor internet usage.

Have open conversations: Talk to your children about the risks of online gaming in age-appropriate language.

Always log out: Always log out of gaming accounts on shared devices and do not save passwords.

Remember: Age verification is mandatory to register at 7jjj. Only users aged 21 and above may use the platform.

Responsible Gaming FAQ

Log in to your account and go to the "Responsible Gaming" section under "Account Settings". There you can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately; increasing it requires a 24-hour waiting period. Contact live chat for help.

Yes. After self-exclusion is activated, any balance remaining in your account can be withdrawn through the normal withdrawal process. Funds are usually sent to bKash, Nagad, or Rocket within 1 hour. No new deposits or bets will be possible while self-exclusion is active.

Start by speaking with them with empathy and without judgment. Encourage them to contact 7jjj via live chat or at [email protected]. Our support team will guide them through self-exclusion or other protective tools. Keep in mind that professional mental health support can also be sought at the same time.

When a Time-Out ends, the account is reactivated automatically. However, for self-exclusion, even after the chosen period has ended, you must contact support to reactivate the account and go through a review process.

No, not under any circumstances. 7jjj is for people aged 21 and above only. Age is verified at registration, and identity documents may be requested at any time in cases of doubt. Accounts belonging to underage users are closed immediately and their balance is returned.

Yes, completely free. Deposit limits, loss limits, time-outs, reality checks, and self-exclusion — all protective tools are provided free of charge by 7jjj to every registered member. Using them will not cancel any bonuses or benefits.

Let Entertainment Stay Entertainment

Play responsibly at 7jjj and enjoy the experience. Browse our platform or read the FAQ to learn more.

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